1. Website Operator

This website is operated by Akona Process Solutions, registered as Spiroflow Limited, Kason Europe Limited, AHS GmbH, and AMP GmbH in the UK and Europe, and as Akona Process Solutions in the US.

Our VAT Number is GB 732 9112 49.
Our office address is Unit B, Prime Point, Lower Eccleshill Rd, Darwen BB3 0RP.

You can contact us by phone at +44 (0)1200 409253 or via email at marketing@akonasolutions.com

2. Licence

Akona Process Solutions grants you a non-exclusive license to use this website under these Terms and Conditions.
We may terminate this license at any time without prior notice.

3. Materials in Website

This website contains materials owned by or licensed to the Operator. This includes, but is not limited to, the design, layout, look, appearance, and graphics. These materials are protected by intellectual property laws, including copyright.

You may view, use, download, and store materials from this website for personal use or for conducting business with us. Commercial use is strictly prohibited. Redistribution, re-publication, or making material from this website available to third parties without prior written consent is prohibited.

Unauthorized use of this website may result in claims for damages and/or constitute a criminal offense.

4. Accuracy of Information
The information provided on this website is given in good faith and is for general informational purposes only. It is subject to change without notice. While we strive for accuracy, we accept no liability for any inaccuracies, and (except as stated in Clause 6c) we make no representations or warranties regarding its accuracy.

The information on this website should not be relied upon as advice or recommendations. By using this website, you confirm that you have not relied on any such information. Any arrangements between you and third parties mentioned or referred to on this website are entirely at your own risk and responsibility.

5. Linking 

This website may include links to external websites. We are not responsible for the content or privacy practices of these external websites and accept no liability for any issues arising from their use.

You may not create links to this website from another website or document without prior written consent from Akona Process Solutions.

6. Liability
We do not guarantee that this website will be compatible with all hardware and software used by visitors.

Except as stated in Clause 6c, we shall not be liable to you in contract, tort (including negligence), breach of statutory duty, or otherwise for any loss or damage (including, without limitation, direct, indirect, or consequential losses, loss of profits, business interruption, or loss of goodwill) arising from the use of this website or reliance on its content. This includes any issues caused by computer viruses or other harmful elements.

Nothing in these Terms and Conditions excludes or limits our liability for:

Personal injury or death caused by our negligence.
Fraud or fraudulent misrepresentation.

7. Privacy

Our Privacy Policy forms an integral part of these Terms and Conditions. Please review it for more details on how we handle your data. View our privacy policy.

8. Complete Agreement

These Terms and Conditions (including the Privacy Policy referred to in Clause 7) constitute the entire agreement between you and Akona Process Solutions regarding your use of this website.

9. Jurisdiction and Acceptance

This website is operated and controlled by Akona Process Solutions from our offices in England. These Terms and Conditions, as well as any disputes arising from the use of this website, shall be governed by English law. The English courts will have exclusive jurisdiction to resolve any disputes related to these Terms and Conditions.

10. SMS Terms and Conditions

SMS/MMS Consent and Terms
By providing your mobile phone number to “Akona Systems”, you consent to receive periodic SMS or MMS messages from us. These messages may include important updates, information, and other communications related to our products and services.

Providing Your Telephone Number and Notification Obligations
You affirm that the mobile number you have provided to us is accurate and current. You represent that you are the authorized subscriber or owner of any telephone number you provide. If there are any changes to your contact information, including changes to your telephone numbers, you agree to notify us immediately by sending an email to “your email” prior to the effect of the change.

Consent to Receive Automated Communications
By voluntarily providing your telephone number(s), you explicitly consent to receive recurring automated and not automated text messages from “Akona Systems” regarding our products, services, and your relationship with us. You acknowledge that consent to receive these messages is not a condition of purchase. Standard message and data rates may apply.

Opt-Out Instructions
To unsubscribe from our SMS/MMS messages at any time, you can text STOP, END, CANCEL, UNSUBSCRIBE, or QUIT in response to any message you receive from us. Additionally, you can send an email to customerservice@akonasolutions.com specifying that you wish to opt out of text messages. You agree to receive a final message confirming your opt-out.

Assistance/Help
For help, text “HELP” to the number from which you’re receiving messages or email “your email”.

Carrier Participation
Participating carriers in the United States include AT&T, T-Mobile®, Verizon Wireless, Sprint, Boost, U.S. Cellular®, MetroPCS®, InterOp, Cellcom, C Spire Wireless, Cricket, Virgin Mobile, among others. Not all carriers may support our SMS/MMS service. T-Mobile is not liable for delayed or undelivered messages.

Data Collection and Use

In connection with this SMS service, we may collect your mobile phone number, carrier’s name, and the date, time, and content of your messages among other information you provide. This information may be used to contact you and to deliver the services you have requested from us.

Service Modifications and Termination
By subscribing or using the service, you acknowledge our right to modify or discontinue the service, with or without notice, at any time.
Indemnification

You agree to indemnify Akona Solutions against any claims, including privacy, tort, or others, arising from your voluntary provision of a telephone number not owned by you, failure to notify us of changes in your telephone number, or related to the Federal Telephone Consumer Protection Act or state law equivalents. You agree to defend and hold us harmless from any claims, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from such issues.

Participation Requirements
By participating in this Service, you affirm that you are at least eighteen (18) years of age, possess a wireless device capable of two-way messaging, are a customer of a participating wireless carrier, and have a text messaging service. Compatibility of cell phone models with the service, text messaging capabilities, and service availability may vary by carrier.

Miscellaneous
You warrant and represent that you possess all necessary rights, powers, and authority to agree to these terms and perform your obligations hereunder, and that doing so does not conflict with any other agreement to which you are bound. If any provision of these terms is found to be unenforceable or invalid, that provision shall be limited or
eliminated to the minimum extent necessary so that these terms shall otherwise remain in full force and effect.

For questions or concerns, please contact Akona Solutions at customerservice@akonasolutions.com or by phone at 1-877-463-1866.
While Akona Solutions does not charge for text messages you receive, your mobile provider’s standard rates for text and data may apply. Contact your wireless provider for information about your text and data plan.

Your continued use of this website signifies your acceptance of these Terms and Conditions.